Technical Support

Support Forum

Use the Astrobe web-based support forum to:

Initially you can only view messages. When you register as a member on the forum you will be able to download files and post messages. In order to prevent spam your first messages will not appear until you have been approved as a registered member of the forum. Contact us if your message has not been approved within one working day.

The forum is a technical forum only. Other types of messages may be removed without notice or explanation. Contact cfbsoftware by email for all sales and other non-technical enquiries.

Email Support

Professional Edition users can also receive direct private support from the software developers by email.

NOTE: If the problem is related to compilation or linking you may need to provide a copy of the source code of the shortest program which demonstrates the error and a copy of any relevant diagnostic and error messages. Report the problem first and then await further instructions before sending your source code.

Professional Edition users should receive a reply within two business days of receipt of their email.